Jobs for Office Service Representative I

Pharmaceutical Field Sales Representative

Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives. This is an excellent entry-level role into the healthcare and pharmaceutical industries. The team will be dedicated to providing services to Inizio’s client, Pfizer. The main objective of the Field Pharmaceutical Sales Representatives position is to increase awareness of high/at-risk patient type for COVID-19 through educational efforts. This is a Field Contracted Team with the ability to create awareness on high/at-risk patients for COVID-19 within the urgent care and retail pharmacy settings along with targeted HCPs. This role will report to the Area Business Manager Your role will involve: Provide P1 educational support to physicians about COVID-19 risk factors, disease progression, and treatment options Educating identified targets to ensure customer preparedness on patient identification as above . Build working relationships with customers through regular calls and ongoing contact with customers as defined in the Field Pharmaceutical Educational Contracted Team Statement of Work (SOW). Ensure close collaboration with customer-facing colleagues to ensure goals are aligned and efforts are coordinated by channel and across field deployments . Understand the customer and market landscape within assigned geographies and assessing the business to prioritize opportunities and develop/implement a plan of action designed to maximize education and sales impact at the local level. Operate in a team environment that is based on a culture of high collaboration and that encourage ideas. What will you be doing? HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment) Maintain an expert understanding of the Product, patient education, consumer education, and factors influencing the market environment. Understand and use only approved promotional materials to support marketing message. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers. Implement the strategic call plan to exceed goals for assigned geographies . Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique educational sales approach for each Target office. Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts. Guide the retail pharmacy customer interface at the local level to further educational efforts . Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary. Customize the delivery of educational sales messages to align with known customer needs . Share information on approved support resources. Complete all call reporting and inventory recording responsibilities following current procedures ( based on scope of SOW). Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records. Prepare for and participate in all required sales conferences and training classes at local or remote locations. Complete all required Compliance training within timelines set by client What do you need for this position? Bachelor’s Degree Minimum 2 years of relevant experience such as: Pharmaceutical Sales Experience Medical/Medical Device Sales Experience Professional Sales or Promotional Activity Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT) Educator (e.g., Teacher, Principal) Full Time Military experience Must live within 25 miles of the border of the territory Product knowledge: Understanding of virology Urgent Care setting experience The ability to grow the acceptance of ideas Willingness to travel Valid US driver’s license and a driving record in compliance with company standards Computer/iPad proficient Our Benefits: Great compensation package Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests, and coveted awards Company culture Recognized as a Top Workplace USA 2021 Awarded a “Great Place to Work” award in 2022 and 2023 Fortune Best Workplaces in Biopharma 2022 About Inizio Engage: Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.  To learn more about Inizio Engage, visit us at:  https://inizio.health/ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing , and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.  Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered

High salary

Patient Service Representative

ZOLL LifeVest Reading, PA

Position Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility - work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.Responsibilities:Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® Program LifeVest® according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications:Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state IDWillingness to pay a $30 annual DME fee which is deducted from a completed Work OrderWillingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Work Life Balance

Insurance Account Representative

Pete Shaw - GEICO Local Office Reading, PA

Job Description Job Description Benefits: Bonus based on performance Health insurance Paid time off Training & development At Pete Shaw - GEICO Local Office, we are seeking a career-minded and driven individual to join our team as an Insurance Account Representative. In this role, you will be responsible for selling insurance policies to prospective customers. This position is ideal for someone who is looking to continue a career in insurance sales and is willing to learn and grow with us. As a member of our team, you'll have the opportunity to receive continued training and development. We believe in investing in our employees' growth and development, and we're committed to providing a supportive and flexible work environment that enables you to achieve your full potential. Are you experienced in the insurance industry? Great! We are seeking an individual experienced in the insurance industry. The ideal candidate will know about insurance sales and have a property and casualty license. You will be responsible for managing and growing your book of business from new lead opportunities provided. The base salary for this position is $40,000 per year. With added commission and bonuses, you may make up to $110,000. Benefits Annual Base Salary + Commission + Bonus Opportunities Licensing Assistance: Will pay 100% for licensing Paid Time Off (PTO) $200 Monthly Stipend For Healthcare Mon-Fri Schedule Evenings Off Holidays Off Career Growth Opportunities Professional Development Mentorship Continuing Education Opportunities Professional Work Environment Equipment Provided Vertical Development In The Agency Requirements Must have an Associates degree/bachelor's degree. Property and Casualty License Required. Willing to consider candidates with no insurance experience. Will pay 100% for licensing. Sales experience is a Bonus (phone sales, real estate, banking, inside or outside sales, luxury retail sales, collection agencies, car sales, lenders, servers, bartenders) Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills. Showing professionalism in all aspects of communication - verbal, written, or in-person - to maintain a positive working atmosphere and promote efficient communication. Ability to effectively collaborate with other members of the team. Responsibilities Advise clients on suitable insurance policies depending on their needs and objectives. Negotiate deals and close sales effectively. Effectively manage assigned business partner relationships (Auto Dealers, Non-Profits, etc.) Follow-up with customers who did not buy on their first contact Nurture strong customer relationships and aim to increase client retention and product loyalty. Ensure consistent and prompt communication with clients to address their needs and concerns. Handle confidential information with discretion and follow established protocols. Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements. Develop and implement effective sales strategies to achieve business growth and meet sales targets.

Inside Sales Representative

Yeager Supply Inc Reading, PA

Job Description Job Description Job Title : Inside Sales Representative Company Location : Reading, PA: Servicing Southeastern and Central PA Worksite: Remote work potential after 1 year onsite Employment Type : Full-Time Department : Sales About Us : At Yeager Supply, Inc., we are passionate about delivering exceptional service to our customers. We pride ourselves on our customer-centric approach and are looking for a motivated and results-driven Inside Sales Representative to join our team. If you're a go-getter with a passion for helping customers succeed, we'd love to hear from you! Job Overview : We are seeking an enthusiastic and dedicated Inside Sales Representative to join our team. In this role, you will be the first point of contact for our customers, managing incoming calls, responding to emails, and processing orders efficiently through our computer system. You will be responsible for addressing customer inquiries promptly and effectively, ensuring a high level of satisfaction at every interaction. Given the dynamic nature of the role, with fluctuating call volumes, it's essential to maximize phone time while maintaining a focus on delivering excellent service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong multitasking skills, adaptability, and resilience in meeting customer needs. If you enjoy working in a high-energy setting and are committed to providing outstanding customer service, we'd love to hear from you! Key Responsibilities: Manage incoming calls and respond to emails, providing timely and accurate information. Process customer orders through our computer system with a high degree of accuracy. Address customer inquiries in a courteous, professional, and efficient manner, ensuring excellent service and customer satisfaction. Efficiently manage high call volumes, ensuring minimal wait times while maintaining a positive customer experience. Adapt to varying call types and customer needs in a fast-paced environment. Collaborate with other departments to resolve issues and ensure smooth order processing. Maintain accurate records of customer interactions and transactions. Minimum Qualifications : High School diploma or equivalent; associate degree or higher preferred. 1 year of sales experience or 2 years of customer service experience. Proficient in computer applications, including spreadsheet and email software. Strong keyboarding skills and expertise in Microsoft Outlook. Ability to analyze and interpret data effectively. Excellent interpersonal, verbal, and written communication skills. Professional phone etiquette and high attention to detail. Strong organizational skills and ability to work independently with minimal supervision. Comfortable collaborating within a team. Preferred Qualifications: Associate degree or higher. Experience in PVF or related field. 5 years of customer service experience. Why Join Us : Competitive salary. Comprehensive benefits package including health, dental, vision and disability insurance. Paid time off and holidays. Ongoing professional development and training opportunities. Collaborative and supportive team culture. Opportunities for career advancement and growth. If you're ready to take on this challenging and rewarding role, apply now! We look forward to having you join our team. This is a full-time, non-exempt position with the option for remote work. A minimum of one year of onsite work is required, with the possibility of extension based on performance. Please refer to the full job description for additional information regarding this position. Yeager Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Insurance Sales Representative

Pete Shaw - GEICO Local Office Reading, PA

Job Description Job Description Benefits: Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development At Pete Shaw - GEICO Local Office, we are seeking a career-minded and driven individual to join our team as an Insurance Sales Representative. In this role, you will be responsible for selling insurance policies to prospective customers. This position is ideal for someone who is looking to start a career in insurance sales and is willing to learn and grow with us. As a member of our team, you'll have the opportunity to receive continued training and development. We believe in investing in our employees' growth and development, and we're committed to providing a supportive and flexible work environment that enables you to achieve your full potential. No insurance experience? No problem! We are seeking a driven individual with a positive attitude to join our team. As an insurance sales representative, you will receive comprehensive training, and mentorship to develop your skills and knowledge in insurance sales, plus we will pay for insurance licensing 100%. You do not need insurance experience. We will consider all backgrounds. The base salary for the entry-level position is $37,500 per year. With added incentives, you may make up to $48,000 In the 1st year. Benefits Annual Base Salary + Commission + Bonus Opportunities Licensing Assistance: Will pay 100% for licensing Paid Time Off (PTO) $200 Monthly Stipend For Healthcare Mon-Fri Schedule Evenings Off Holidays Off Career Growth Opportunities Professional Development Mentorship Continuing Education Opportunities Professional Work Environment Equipment Provided Vertical Development In The Agency Requirements Must have an Associates degree/bachelor's degree. Property and Casualty License must be obtained after hire. Will pay 100% for licensing. Sales experience is a Bonus (phone sales, real estate, banking, inside or outside sales, luxury retail sales, collection agencies, car sales, lenders, servers, bartenders) Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills. Showing professionalism in all aspects of communication - verbal, written, or in-person - to maintain a positive working atmosphere and promote efficient communication. Ability to effectively collaborate with other members of the team. Responsibilities Advise clients on suitable insurance policies depending on their needs and objectives. Negotiate deals and close sales effectively. Effectively manage assigned business partner relationships (Auto Dealers, Non-Profits, etc.) Follow-up with customers who did not buy on their first contact Nurture strong customer relationships and aim to increase client retention and product loyalty. Ensure consistent and prompt communication with clients to address their needs and concerns. Handle confidential information with discretion and follow established protocols. Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements. Develop and implement effective sales strategies to achieve business growth and meet sales targets.

Outside Sales Representative

Yeager Supply Inc Reading, PA

Job Description Job Description Job Title : Outside Sales Representative Company Location : Reading, PA: Servicing Southeastern and Central PA Worksite: Remote work Employment Type : Full-Time Department : Sales About Us : At Yeager Supply, Inc., we are passionate about delivering exceptional service to our customers. We pride ourselves on our customer-centric approach and are looking for a driven, results-oriented Outside Sales Representative to join our team and help expand our customer base while building lasting relationships. Job Overview : We are seeking a motivated and results-driven Outside Sales Representative to join our team and drive sales growth in the Southeastern and Central PA region and surrounding areas. In this role, you will be responsible for building and maintaining strong relationships with existing customers, identifying new business opportunities, and following up on leads to expand our customer base. You will also monitor industry trends to identify emerging markets and develop strategies to capitalize on these opportunities to increase revenue. In addition to your sales duties, this position will involve responding to customer inquiries, processing orders through our system, and providing prompt, effective customer service. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we'd love to hear from you! Key Responsibilities: Sales Growth: Maintain and expand the customer base, consistently increasing sales volume while ensuring profitable margins. Customer Relations: Build strong rapport with customers, understanding their needs, and responding promptly to inquiries and complaints. Lead Generation: Use available resources to identify prospects, convert them into customers, and maintain continuous follow-up. Order Management: Process sales orders, quotes, and customer requests, and handle changes or cancellations as needed. Collaboration: Coordinate with internal teams and vendors to ensure on-time delivery and meet customer commitments. Reporting: Generate weekly sales reports and advise management on industry trends and competitor activity. Marketing Support: Work with management to enhance marketing materials and expand the company's presence in the Central PA region. CRM Maintenance: Capture and update accurate customer information in the company database for future follow-up. Industry Insight: Analyze market trends to identify new growth opportunities. Team Communication: Participate in sales and product update meetings and collaborate with the team to maintain continuity. Minimum Qualifications: High School diploma or equivalent. 5 years of inside sales experience in PVF or 5 years of outside sales experience (not industry-specific). Willingness to travel 50% or more within PA. Valid driver's license with a clean driving record. Ability to pass a drug screening. Proficiency in Microsoft Office, including Outlook, spreadsheets, and email software. Strong communication skills, both verbal and written. Ability to analyze and interpret data effectively. Excellent interpersonal skills and professional phone etiquette. Strong organizational skills and attention to detail. Self-motivated, independent, and comfortable working within a team. Preferred Qualifications: Associate degree or higher. Experience in PVF outside sales. Why Join Us : Competitive salary. Comprehensive benefits package including health, dental, vision and disability insurance. Paid time off and holidays. Ongoing professional development and training opportunities. Collaborative and supportive team culture. Opportunities for career advancement and growth. If you're ready to take on this challenging and rewarding role, apply now! We look forward to having you join our team. This is a full-time, exempt position with the option for remote work. Please refer to the full job description for additional information regarding this position. Yeager Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Office Representative

Pete Shaw - GEICO Local Office Reading, PA

Job Description Job Description Benefits: Health stipend Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development At Pete Shaw - GEICO Local Office, we are seeking a career-minded and driven individual to join our team. In this role, you will be responsible for selling insurance policies to prospective customers. This position is ideal for someone who is looking to start a career in insurance sales and is willing to learn and grow with us. As a member of our team, you'll have the opportunity to receive continued training and development. We believe in investing in our employees' growth and development, and we're committed to providing a supportive and flexible work environment that enables you to achieve your full potential. No insurance experience? No problem! We are seeking a driven individual with a positive attitude to join our team. As an Office Representative, you will receive comprehensive training and mentorship to develop your skills and knowledge in insurance sales, plus we will pay for insurance licensing 100%. You do not need insurance experience. We will consider all backgrounds. The base salary for the entry-level position is $37,500 per year. With added incentives, you may make up to $47,500 In the 1st year. What Youll Do: Build and nurture lasting client relationships to understand their unique insurance needs. Educate clients on a variety of insurance products and recommend the best options. Deliver top-tier customer service throughout the sales process and beyond. Stay informed about industry trends, regulations, and products to provide expert guidance. Collaborate with team members to meet and exceed agency goals. What Were Looking For: Exceptional communication skillswritten, verbal, and listening. A goal-oriented mindset with a drive to exceed expectations. Proactive problem-solving skills and adaptability. Confidence with technology and ability to learn new systems. A strong team player who thrives in a collaborative environment. Current insurance licensing (Property/Casualty and/or Life/Health) is a plus.

Customer Service Representative

Dermatology Partners Reading, PA

Job Description Job Description Description: Join us at Dermatology Partners, where your career flourishes alongside your health and happiness. Your future starts here-let's grow together! Discover the Benefits of Joining Dermatology Partners! No Nights or Weekends Growth Opportunity Medical, Dental, and Vision Insurance PTO & Paid Holiday’s 401 (k) with 4% employee match-Fully Vested Company paid Life Insurance Options of additional Life insurance, Short- & Long-term disability, Critical Illness and Accident Insurance Employee Discount Referral Bonus Employee Appreciation Day: Dorney Park in Fall Employee Assistance Program (EAP) Dermatology Partners is a Dermatology group with locations in Pennsylvania, Delaware, and Maryland. Our Core values are the foundation for everything we do as an organization. Our Core Values are : Grow Together Seize Opportunity from Struggle Outcome Over Ego Commitment to Serve Do The Right Thing What your responsibilities will be as a Customer Service Representative: Providing excellent customer service to patients, Providers, and all team members through the organization Scheduling patient appointments for over 34 locations in 3 states with multiple providers and growing Handling Inbound and outbound calls from external and internal sources Transferring calls to the appropriate department and taking detailed information to relay to the recipient Completing call reports and logs and researching billing issues Obtaining and evaluating all relevant data to handle complaints and inquiries and transferring Customer calls with complex inquiries to appropriate staff Handling incoming requests from external customers by e-mail or fax and managing their inquiries or requests Recognizing, documenting, and informing the Supervisor regarding the trends in internal and external calls. Recommending process improvements and researching misapplied payments Assisting Providers with Virtual Medical Assistant system Other duties as assigned Requirements: What we look for: Call Center experience (1 year minimum in a high-volume inbound call center) -Medical experience background is a Plus! Works well in a fast-paced environment taking up to 100 calls during peak times Fluency in computer systems and a variety of software packages with the ability to learn new systems Excellent written and verbal communication with a high level of accuracy Organized, punctual, and detail oriented Having the ability to stay calm and professional when navigating challenging calls ** There is a 2-to-3-week training period where Representatives will be scheduled 8:30am-5:00pm. When the training has been completed the shift will be 9:30am-6:00pm. ** ** Salary range of $15.00-$17.00 per hour (commensurate with experience) **

Patient Service Representative

ZOLL LifeVest Reading, PA

Job Description Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient’s homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® Program LifeVest® according to the prescribing physician’s orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver’s license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR GF80zA5QdT

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Customer Service Representative

Interstate Container Reading LLC Reading, PA

Job Description Job Description Customer Service Representative The purpose of the Customer Service Representative is to manage the interaction between Account Executives, Customers & Production from ordering to delivery. Focused on communicating appropriately and providing our customers with quality on-time service. This position works cooperatively with a wide variety of people throughout the organization to provide exceptional service to our customers. Areas of Responsibility: Responsible for specific accounts Receives orders from customers via EDI, email, phone, or fax Review/approve incoming orders Places in schedule and monitors activity from beginning to end Provide response to customers within 2 hours of notification of receipt and/or solution Create, review and provide sales order confirmations to customers/sales as required Create booking information at the time of order entry, monitor and advise if any changes to the schedule Works with customers on any and all sample requests Provide and hold weekly updates with customers Provides help to a new customer set up with sales Manage customer complaints/quality issues Pricing management within guidelines as set forth by management If there are delays, in manufacturing, transportation, or getting bookings the customer is notified the order will be late. Capture and provide customer OTIF Helps investigate all customer payment issues and works with other departments to process Source existing inventory to incoming orders where applicable to reduce machine time Creative problem solving and ability to manage many issues at Review check credit vs limits on the order entry Education & Certifications · BS in Business and or Supply Chain functions · 3 - 5 years of related experience in a customer service Qualification & Experience · Solid organization skills with the ability to meet multiple deadlines · Strong skills in Excel, Outlook, and Microsoft Access · Seeks opportunity for continuous improvement & resilient · Ability to multi-task in a fast pace environment & work well under pressure · Independent worker, self-directed and adaptable to change Behaviors · Effectively and accurately use communications. Must possess good verbal and written/grammatical skills, in addition to mathematical skills · Previous experience with ERP systems is preferred · Strong phone contact handling skills and active listening skills required · Must possess a cooperative attitude and a dedication to the mission of the company, as well as, work effectively within a team · Customer orientation and ability to adapt/respond to different types of characters · Ability to multi-task, prioritize, and manage time effectively

Customer Service Representative

Annuity Health Reading, PA

Job Description Job Description Description: The Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect on account receivables. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients’ interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred Requirements:

Account Resolution Representative

Annuity Health Reading, PA

Job Description Job Description Description: The Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required – Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits. Duties/Responsibilities • Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional “patient focused-patient service” at all times. • Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements. • Comply with the Company’s call structure expectations including but not limited to, proper collection steps and techniques. • Achieve all assigned goals. • Properly identify individual account situations, and provide appropriate resolution. • Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up. • Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution. • Keep route maintenance backlog at an acceptable level. • Recognize pressing issues and escalate to management as they occur. • Work well with team members/management and not contribute to unproductive group conflict or negativity. • Represent the Company in a positive manner through professional conduct, attitude, and appearance. • Follow Company confidentiality and security policies and procedures. • Understand and comply with company policies and procedures. • Other duties as assigned by management. Required Skills/Knowledge • Previous collection experience preferred. • Excellent Communication Skills required. • Basic Computer Skills required. • Customer Service Skills. • Conflict Resolution Skills. • High attention to detail. Education/Experience High school diploma or General Education Development (GED) Certificate required Requirements:

Customer Service Representative I

ASSA ABLOY Reading, PA

Career Opportunities: Customer Service Representative I (32906) Requisition ID 32906 - Posted - ASSA ABLOY Americas Residential, Inc. - HHI Security Group - USA: Pennsylvania (Wyomissing) - Sales, Marketing & Product Management - Posting Country (1) - Yes - Entry level - No Travel Required ? Job Description Print Preview Job Summary The Customer Service Representative is the primary touch point for direct accounts and sales representatives. Is well versed in all aspects of Baldwin product lines and processes. Answers a high volume of customer calls, providing knowledgeable answers to questions about product, pricing, and availability. This role is responsible for order entry procedures, managing customer inquiries via phone and email, and processing credit requests. Represents Baldwin and the organization in a professional manner. Manages and maintains new and existing relationships for our customers. Primary Duties and Responsibilities + (55%) Ensures the accurate entry and maintenance of orders within 24 hours or receipt submitted via email, Baldwin Express or EDI. Issues credit requests as needed. Provides updated reports to key accounts/sales reps regarding order status, ship dates and sales dollars. Updates customer portals with shipping information. Assists with other departmental duties as required and assists other team members as needed or assigned by management. + (20%) Knowledgeably, accurately and professionally communicates with and assists customers, sales reps, and all internal and external personnel, both verbally and in writing via phone, email or in person in regard to customer accounts, Baldwin products, services, and company policies. + (10%) Develops constructive and cooperative working relationships with others and assists team members as needed. Maintain a balance that supports the best interest of the company and enhances the customer service experience for the customer. + (5%) Thoroughly and efficiently gathers information from customers and sales reps about product quality issues/defects and report all information to appropriate departments for resolution in a timely manner. + (5%) Learns new and existing systems to provide back up for other personnel and promote systems usage with our customers. Continuously evaluates and identifies opportunities for process improvements that positively impact the customer experience. + (5%) May perform other related duties and responsibilities as assigned and/or required. Education and Experience Profile Any combination of: + Associates degree in Business or related field required. Bachelors degree preferred + Minimum 1-3 years of experience in a business/office environment with focus on Consumer Packaged Goods preferred. Minimum 5 years of experience in lieu of degree will be accepted Required Skills + Proficient in MS Office (e.g. Outlook, Microsoft Suite, etc.) + Have strong organizational skills and the ability to prioritize tasks + Must have expert level written and verbal communication skills + Strong decision making and analytical skills + Strong attention to detail + Customer focused and action oriented + Ability to work independently or in a team environment + Ability to use online resources + Positive Attitude during challenging times Work Environment: Working conditions are normal for a hybrid environment. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range for this role is: $38,500-$42,500. ASSA ABLOY is an Equal Employment Opportunity/Affirmative Action employer. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access. As an employer, we value results not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Customer Service Representative

Redner's Markets Reading, PA

To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of custo Customer Service Representative, Customer Service, Representative, Operations, Front End, Retail

Inside Sales Representative

Milton CAT North Reading, MA

Overview Do you enjoy selling, building deals, working with people to solve problems, and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside Sales Representative, you’ll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You’ll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors. Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18-month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer. Pay Rate: Starting pay is $22.60 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible. Responsibilities Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information via phone, text, and email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. Completing ongoing training and development programs. Working with new customers to establish a relationship with Milton CAT and process sales leads. Serving as a liaison between departments. Qualifications Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish. Ability to work with customers to understand their needs and solve challenges. Self-motivated – take ownership for your territory and pride in it. Prior experience with Microsoft Office and other computer applications preferred. Excellent communication skills, both verbal and written. Excellent organizational skills and the ability to multitask. Prior customer service and cold calling experience is a plus. Ability to listen and understand customers’ needs. Ability to achieve targets and goals. Must have a valid driver’s license and maintain a clean driving record. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed, or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. #J-18808-Ljbffr

Customer Service Representative - Exeter

Redner's Markets, Inc. Reading, PA

Customer Service Representative - Exeter Job Category: Operations Group Requisition Number: CUSTO01242 Posted: March 9, 2021 Employment Type: Part-Time Location 93 Exeter Reading, PA 19606, USA Description POSITION TITLE: Customer Service Manager DEPARTMENT: Front End FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: Promote customer goodwill by providing high standards of customer service. Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. Delegate responsibilities to cashiers as prescribed by store management. Conduct training programs for new associates, as well as associates already on board. Assist cashiers with price checks. Keep store management and scan coordinator informed of all pricing problems. Assist customers with returned merchandise, over rings, and overcharges. Approve customer checks and enforce check cashing policies. Maintain a regular cleaning schedule and overall good housekeeping of the front end. Order and control front end supplies (register paper, ribbons, etc.). Greet customers and be observant of people in the store. Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong oral and written communication skills for dealing with customers, employees, and vendors. Strong analytical and mathematics skills for conducting accurate audits. Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18. #J-18808-Ljbffr

CUSTOMER SERVICE REPRESENTATIVE

Family Dollar Reading, MI

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Dollar Tree and Family Dollar are Equal Opportunity employers.

Customer Service Representative

Annuity Health Reading, PA

Job Type Full-time Description The Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect on account receivables. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients' interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred

Remote Customer Service Representative

Zuzick & Associates Reading, PA

At Zuzick & Associates, Globe Life/AIL we provide permanent benefits for union and association members across the United States. I am looking to expand my team and train new managers from an entry level position over the next 90-120 days. This is 100% work from home and I’m looking for coachable and competitive people looking to fast track into leadership roles over the next 3-6 months. Responsibilities Include: Answering incoming customer inquiries Booking appointments w/ clients to go over their coverage options Collaborate w/ management teams to stay updated on new products, services, and policies Engage w/ clients in a friendly & professional manner, while actively listening to their concerns Offer support & solutions to customers in accordance with the company’s customer service policies Requirements Include: Working computer w/ camera for Zoom Flexible Schedule Good people skills Honest, Integrity, and Dependability Benefits Include: Full training provided 100% Virtual Work from Home Career growth and advancement opportunities Weekly pay & compounding bonuses Residual Income Union benefits with the OPEIU, Local 277 First year agent average 65k First year manager average 90-120k

Work Life Balance

Remote Customer Service Representative

Globe Life Reading, PA

The Main Responsibilities of the Remote Customer Service Representative Role: Delivering exceptional customer service that goes above and beyond. Responding to customer inquiries and concerns promptly and effectively. Navigating the sales cycle, from initial contact to closing the deal. Staying up-to-date with current policies to provide accurate information to customers. Building lasting customer relationships through personalized sales interactions. Cultivating new sales opportunities by nurturing warm leads. Keeping track of sales performance and progress through detailed reporting. Working computer w/ camera to conduct zoom calls Flexible schedule Great communication skills Honest, Integrity, and Dependability